ISO Insights: Ways To Improve Your Business

Join us on ”ISO Insights” as we delve into high-profile business mistakes and uncover how ISO standards could have turned failure into success. In each episode, we’ll explore real-world case studies, analysing where things went wrong and discussing the ISO frameworks that could have made a difference. Tune in for expert insights, valuable lessons, and practical advice on how ISO standards can drive business excellence and prevent costly errors.

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Episodes

7 days ago

Discover the power of Gemba Kaizen - common-sense, low-cost improvement from the front lines. In this episode, we explore how this simple, people-driven approach can transform any workplace by eliminating waste, empowering employees, and creating lasting change - no fancy tech required. Real improvement starts where the work happens.

Wednesday Jun 11, 2025

In this episode of ISO Insights, Russell Lawson explores how to scale a business smartly - without losing control or quality. Learn the difference between growth and scaling, why a clear purpose and strong culture matter, and how systems and automation can drive sustainable success.

Wednesday May 14, 2025

Discover how the story of Alex Rogo offers powerful lessons in overcoming business challenges. From identifying bottlenecks to empowering teams and embracing continuous improvement, this episode of ISO Insights shows you how to transform your business by working smarter - not harder.

The Customer Connection

Monday Apr 21, 2025

Monday Apr 21, 2025

In this episode of ISO Insights, Russell Lawson shares how businesses can build stronger customer relationships by solving real problems and aligning with audience values. With examples from Apple, Google, GoPro and more, discover how customer insight fuels innovation, loyalty, and growth. Listen now to transform how you connect with your customers.

Wednesday Mar 12, 2025

Discover The Toyota Way - a blueprint for lean thinking, leadership, and lasting success. Russell Lawson breaks down Toyota’s approach to efficiency, problem-solving, and continuous improvement to help any business thrive. Tune in for key insights!

Thursday Feb 20, 2025

AI is transforming industries, but its future depends on how we manage its challenges. In this episode of ISO Insights, Russell Lawson explores generative AI, predictive models, and content moderation, discussing their benefits, risks, and ethical concerns. How can AI enhance human intelligence rather than replace it? What role does regulation play? Tune in to uncover the realities of AI and the steps needed to shape its responsible development. Subscribe, rate, and share.

The Automation Advantage

Thursday Jan 16, 2025

Thursday Jan 16, 2025

In this episode, The Automation Advantage, we dive into how automation is reshaping industries and unlocking opportunities for growth. Discover real-world examples, like how AI has empowered journalists at one Italian newspaper, and learn actionable strategies for integrating automation into your business. Tune in for insights on aligning technology with people and business goals to ensure sustainable success.

Sunday Dec 15, 2024

Dawnay Day rose to global prominence through bold, debt-fuelled expansion, only to collapse during the 2008 financial crisis due to poor governance and risk management. This episode unpacks the story of its rise and fall, exploring how ISO standards like ISO 9001 and ISO 31000 could have provided the structure, oversight, and resilience needed to prevent its downfall and ensure sustainable growth.

Richard Fuld - King Kong

Thursday Nov 14, 2024

Thursday Nov 14, 2024

In this episode, we dive into the rise and fall of Richard Fuld, the last CEO of Lehman Brothers. From his early success and reputation as Wall Street’s "Gorilla" to the high-stakes decisions that led to Lehman’s collapse, we examine how his leadership style and risk-taking shaped the bank's fate. We’ll explore how Fuld’s story became emblematic of the 2008 financial crisis, impacting the global economy and leaving a lasting mark on the financial world.

Thursday Oct 03, 2024

Explore the rise and fall of Tim Power, a man who climbed from humble beginnings to the heights of London's elite restaurant scene, only to lose it all to financial missteps and insider trading. We trace his journey through success and scandal, and reveal how ISO standards like ISO 9001, 31000, and 27001 could have prevented his downfall. A cautionary tale of ambition gone wrong—and how the right frameworks might have saved him.

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ISO Rescue: We Take a Look at Business Blunders and How to Fix Them

Welcome to "ISO Insights," the podcast that dives deep into the eye-popping tales of entrepreneurs and business leaders who fell from corporate gurus to financial disaster zones in spectacular fashion. Each episode is packed with surprising details and mind-blowing sums of money, as we explore the dramatic stories of high-profile business blunders.

But we don't stop there — our analysis reveals how these businesses could have avoided their downfalls by laying more solid foundations using ISO standards like ISO 9001. Tune in to learn valuable lessons from the mistakes of others and discover how ISO frameworks can safeguard your business against similar pitfalls. Join us for a riveting journey through the world of corporate missteps and the standards that could have turned them around.

We'll break down the specific ISO standards — like ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 27001 for information security — that could have provided the robust frameworks needed to avoid these pitfalls.

Whether you're a business owner, an aspiring entrepreneur, or a corporate professional, "ISO Insights" offers valuable takeaways that can help you build a more resilient and successful enterprise. Subscribe now and join us on Podbean for a series of eye-opening episodes that reveal the hidden lessons behind some of the most notorious business failures and how the right standards could have made all the difference.

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